Privacy Policy

Thank you for using Purely Canwater Delivery App (referred to as “we”, “our”, or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application (“App”).

1. Information We Collect

We may collect the following types of information when you use our app:

• Personal Information: Name, Mobile number, Email address (optional), Delivery address
• Usage Data: App usage statistics, Device information (device type, model, OS version), Log data (IP address, access times, crash reports)
• Location Information: We may request access to your location to provide accurate delivery services.

2. How We Use Your Information

We use the collected information to:

• Process and deliver your water orders
• Manage your user account
• Provide customer support
• Send important updates or service notifications
• Improve app performance and user experience

We do not sell or rent your personal data to any third party.

3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure.

4. Data Sharing

We may share your data only in the following cases:

• With delivery partners or employees who help fulfill your orders
• When required by law or government authorities
• With trusted third-party service providers (e.g., payment gateways) who assist us in operating the app — under strict confidentiality agreements

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Withdraw permission for location access at any time

To request account or data deletion, you can use the “Delete Account” option within the app or contact us at: 📧 mercurysoftech@gmail.com

6. Children’s Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: 📧 mercurysoftech@gmail.com

📍 [Mercury Softech and Trichy]